When something looks wrong
No sign-in email
Wait two minutes, check spam, then request a new code. Make sure you typed the same address the center has on file for you.
"The schedule could not be reached"
Times are missing because the scheduler did not answer. Reload in a minute. Delivery choices you already made are kept.
Someone booked is not on the list
Their booking probably has no email address. A red note on the Next Event page says so. Add the address in the scheduler, or use Add a person.
Send is greyed out
Someone has no delivery choice yet, or a Check row is unresolved. The red message says which.
A scan went to the wrong person
Do not send it. Pair it correctly on the Review page. If it was already sent, tell Brent right away.
A page will not load or looks broken
Reload once. If it persists, tell Brent what you were doing and what you saw on screen.